Privacy Policy

Effective Date: January 1, 2025
Last Updated: June 2, 2025
Company: Unscripted Blends LLC
Website: https://unscriptedblends.com
Contact: help@unscriptedblends.com | Phone: 515-317-7577

1. Introduction

At Unscripted Blends LLC, your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you interact with our website, purchase products, subscribe to updates, or engage with our social media and marketing tools.

2. Information We Collect

• Personal Info: Name, address, phone, email, account info, and purchase history
• Usage Data: Browser, device type, IP address, referral source, pages visited
• Marketing Preferences: SMS opt-ins, email subscriptions, quiz results

We do not collect or store sensitive financial data like credit card numbers. All payments are handled securely by third-party processors.

3. How We Use Your Information

• To fulfill orders and ship products
• To offer account services and customer support
• To send marketing updates if you opt in
• To personalize your scent experience through AI and recommendation tools
• To improve our site through analytics and traffic insights

4. Cookies and Tracking

We use cookies to remember your preferences, analyze site usage, enable retargeting, and support secure transactions. You can disable cookies in your browser settings, but doing so may affect your experience.

5. Sharing Your Data

• With payment gateways and processors
• With shipping carriers for delivery purposes
• With platforms for email, SMS, analytics, or advertising

We do not sell or rent your personal data to unaffiliated third parties for marketing purposes.

6. Social Media Interactions

Content you post on platforms like Instagram or Facebook is governed by those platforms’ privacy policies. We may share public reviews, photos, or comments that tag our brand, and analyze your engagement to enhance marketing.

7. Your Rights and Choices

You may request access to your personal data, correct inaccuracies, or ask for deletion. You can also opt out of cookies, SMS, or email marketing by adjusting your preferences or contacting us directly.

7A. SMS Marketing and Shortcode Compliance

By subscribing to SMS messages from Unscripted Blends LLC, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders, product updates, exclusive drop alerts) at the mobile number provided. Message frequency varies by user.

• Opt-In: You must affirmatively consent (e.g., by entering your number and checking a box).
• Opt-Out: Reply STOP to unsubscribe. Text HELP for help or more information.
• Message Frequency: Messages may be recurring. Frequency varies depending on promotions or interactions.
• Message & Data Rates: Standard rates may apply based on your mobile carrier plan.
• Privacy: We do not share your mobile number or SMS engagement with third parties for their marketing purposes.
• Compliance: All SMS communications comply with TCPA and CTIA guidelines.

7B. Privacy Rights by State

If you reside in California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia, you may have the right to:

• Access and delete personal information
• Request correction of inaccurate data
• Opt-out of profiling and automated decision-making
• Limit the use of sensitive personal data
• Be free from discrimination for exercising your rights

7C. Brand Identity and Protection

The following names are officially owned and operated by Unscripted Blends LLC. Unauthorized use, impersonation, or infringement is prohibited:

• Unscripted Blends LLC
• UB Fragrance Studio
• Unscripted Moments
• Room + Ride Tonics
• Mood Lab
• Off Script
• All scent names and formulations under the Unscripted brand

8. AI and Personalization

We use both manual and AI-powered tools (e.g., chatbots, scent quizzes, recommendation engines) to improve your experience. These systems may analyze your interactions and preferences to customize suggestions and promotions. You may opt out where legally applicable.

9. Children’s Privacy

We do not knowingly collect personal data from anyone under 13. If we learn that a child’s data has been submitted, we will delete it promptly.

10. Links to Other Sites

Our website may link to third-party sites. We are not responsible for their privacy policies or content. Please review their terms before sharing your data.

11. Data Security and Retention

We maintain technical and administrative safeguards to protect your data. We retain information only as long as necessary to fulfill our obligations or comply with laws.

12. Changes to This Policy

This policy may be updated periodically. Major changes will be posted on our site and dated accordingly.

13. Contact Us

Unscripted Blends LLC
7306 Oliver Smith Drive
Urbandale, IA 50322
Phone: 515-317-7577
Email: help@unscriptedblends.com

Unscripted Blends LLC
be bold. be real. be unscripted.